mouseketab.....Carol 1,261 Posted June 15, 2011 Report Share Posted June 15, 2011 DH and I were sitting in the waiting room of the Dr. office and were just chatting and Rick pulled out his wallet to get some cash for a soda, and I just happened to see his Annual Pass sitting there and started glancing at it.I then noticed it had an expiration date of 10/1/11!!!!We bought his pass on 12/31/10!!!Is this an impossible fix?? Or simple??Please help!! Quote Link to post Share on other sites
doodlebug....Cherie 461 Posted June 15, 2011 Report Share Posted June 15, 2011 I don't have an answer for you Carol but I sure as hell hope they can. Quote Link to post Share on other sites
kampfirekim 260 Posted June 15, 2011 Report Share Posted June 15, 2011 I'd start digging out those receipts! If you paid with a credit card you may be able to get proof of your date of purchase relatively easily. Hope it all works out Carol! Quote Link to post Share on other sites
4mickey2 41 Posted June 15, 2011 Report Share Posted June 15, 2011 tell us how it goes. hopefully, you have a rcpt. Quote Link to post Share on other sites
Total Joker ... TJ 203 Posted June 15, 2011 Report Share Posted June 15, 2011 if paid with the card there will be no problem. we have had mistakes with ours before, they are very accommodating!When they "fixed" the ticket, they realized they added too many days. They said we took enough of your time go on and enjoy! Then added a fast pass for two to any ride... lol Quote Link to post Share on other sites
doodlebug....Cherie 461 Posted June 15, 2011 Report Share Posted June 15, 2011 if paid with the card there will be no problem. we have had mistakes with ours before, they are very accommodating!When they "fixed" the ticket, they realized they added too many days. They said we took enough of your time go on and enjoy! Then added a fast pass for two to any ride... lolI love those kind of mistakes :banana: Quote Link to post Share on other sites
ajcjmom 8 Posted June 22, 2011 Report Share Posted June 22, 2011 I had the same thing happen a couple of years ago. It took several minutes explaining but the cm finally fixed the pass. I didn't have any type of receipt because I get the renewal cards for a Christmas gift from work. Quote Link to post Share on other sites
mouseketab.....Carol 1,261 Posted July 8, 2011 Author Report Share Posted July 8, 2011 Just an update.We did get the pass fixed!!We were at the Guest Relations window at Disney Quest.I didn't have my annual pass on that impromptu trip and it took 20 minutes and two managers to reprint that, Grrrr.:argh: BUT, we then asked the 2nd manager to help with fixing the renewal date in Rick's pass and that took 30 seconds!!!:banana: 4mickey2 1 Quote Link to post Share on other sites
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