Katman1356...Jason 1,140 Posted May 27, 2020 Report Share Posted May 27, 2020 I am still sorting through everything and I dont know that I can keep popping over here to update today. Here is what I know so far. I will keep updating my Facebook page as I get more information. Here is a link to it. https://www.facebook.com/JasonWithMouseCounselors All of this is confirmed information straight from the mouse. Updated 12:40 pm 5/27 Walt Disney World has also taken ticket sales offline for now. "Because theme park capacity will be significantly limited as we welcome Guests back to the magic, we will manage attendance through a new theme park reservation system that will require all Guests to obtain a reservation for park entry in advance. At this time, we are temporarily pausing new ticket sales and Disney Resort hotel reservations so we can focus on Guests with existing tickets and reservations. (Disney Vacation Club members can still make new reservations.) Existing ticket holders and Annual Passholders will be able to make reservation requests in phases before new tickets are sold; we’ll be reaching out to these Guests soon to provide additional details. We will resume new ticket sales and hotel reservations after that period of time. Theme park reservations will be limited due to attendance limitations and will be subject to availability. More details about this new reservation system will be available soon." xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx Updated 12:32 pm 5/27 Per Disney's Covid info banner DVC Properties and Fort Wilderness Resort and Campground will reopen June 22. Remaining resorts at Walt Disney World will reopen July 11 xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx BREAKING NEWS: Disney World has presented its plans for a phased reopening before the Orange County Economic Recovery Task Force group. Disney World plans to begin its phased reopening on the following dates: Magic Kingdom and Disney’s Animal Kingdom – Saturday, July 11 Disney’s Hollywood Studios and EPCOT – Wednesday, July 15 Soft openings will occur before those dates with cast members and other invited audiences. Disney World will reopen much like Shanghai Disneyland on the basis of a reservation system. Guests will have to secure a reservation for the day they intend to attend a park. The parks will reopen at limited capacity, with gradual increases as the county progresses through reopening phases. Theme park reservations will be required in advance of visiting, with details to be announced at a later date. Social distancing and face masks will be enforced throughout the parks, and temperature checks will be required for access to the parks. There is no word yet on how Disney will integrate those who have package reservations or when resort hotels will open. We will continue to update this post with additional reopening details, protocols, and more as they are announced in the meeting. BradyBzLyn...Mo 1 Quote Link to post Share on other sites
PGHFiend 140 Posted May 27, 2020 Report Share Posted May 27, 2020 Thanks Jason. Best info so far. Quote Link to post Share on other sites
Katman1356...Jason 1,140 Posted May 27, 2020 Author Report Share Posted May 27, 2020 2 minutes ago, PGHFiend said: Thanks Jason. Best info so far. Thanks! Trying to keep it as clear and simple as I can. Quote Link to post Share on other sites
Travisma 1,317 Posted May 27, 2020 Report Share Posted May 27, 2020 This could be a roadblock SeaWorld and Walt Disney World approved by Orange County to reopen, dates await approval by DeSantis Hah, who am I kidding, he'll definitely approve it! Quote Link to post Share on other sites
Katman1356...Jason 1,140 Posted May 27, 2020 Author Report Share Posted May 27, 2020 5 minutes ago, Travisma said: This could be a roadblock SeaWorld and Walt Disney World approved by Orange County to reopen, dates await approval by DeSantis Hah, who am I kidding, he'll definitely approve it! LOL Quote Link to post Share on other sites
LONE-STAR 370 Posted May 28, 2020 Report Share Posted May 28, 2020 Thanks for update Quote Link to post Share on other sites
Katman1356...Jason 1,140 Posted May 28, 2020 Author Report Share Posted May 28, 2020 A note I am about to add on Facebook. At this time they have taken down the ability to make new reservations, dining reservations, and Fastpasses while I assume they get everything in place and started for the new set up. I will update if I see any of these have been turned back on. BradyBzLyn...Mo 1 Quote Link to post Share on other sites
Katman1356...Jason 1,140 Posted May 28, 2020 Author Report Share Posted May 28, 2020 Reports of Fastpasses being cancelled from guests accounts. Here is my prediction for whatever it's worth. Some reservation for your day to visit the park. Once you have arrived and made it past the health check and into the park then you can start to use the virtual queue and they will use it for most rides. Higher capacity rides where they can load boats like small world in a safely distanced way may not be on it for example. I would not be surprised to see Dining go the same way as walk ups only. Again my prediction only. And I never get a single number on powerball so probably far off. LOL Quote Link to post Share on other sites
Katman1356...Jason 1,140 Posted May 28, 2020 Author Report Share Posted May 28, 2020 I should add this could of course just be a glitch while they are working through things. Quote Link to post Share on other sites
Katman1356...Jason 1,140 Posted May 28, 2020 Author Report Share Posted May 28, 2020 Update. Another Mouse Counselor called IT about their missing fast passes and is reporting back IT said they would be back on the account. Just due to “magical enhancements” Quote Link to post Share on other sites
BradyBzLyn...Mo 2,023 Posted May 28, 2020 Report Share Posted May 28, 2020 1 hour ago, Katman1356...Jason said: Just due to “magical enhancements” Regular IT - "it's a bug" Disney IT - "it's a magical enhancement" Quote Link to post Share on other sites
Katman1356...Jason 1,140 Posted May 28, 2020 Author Report Share Posted May 28, 2020 Update. WDW has removed the wording that indicated resorts besides DVS and the Fort would be opening on July 11. No further word on those other resorts. DVC and Fort Wilderness are still listed as beginning to open on June 22. Quote Link to post Share on other sites
Katman1356...Jason 1,140 Posted May 29, 2020 Author Report Share Posted May 29, 2020 Just copied directly from Disney's Travel Agent site. Beginning May 28, 2020, all dining reservations, experience bookings, Disney dining plan and FastPass+ selections will be cancelled. Guests with existing Resort reservations will have priority access to the new park reservation system when it becomes available. Additionally, when reservations for dining and other experiences resume, Guests who had existing reservations will receive priority access to rebook. Keep in mind, for dining locations within our parks, Guests will need a park reservation and valid admission before they can rebook dining and experiences. Guests who purchased a Disney dining plan and tickets for dates between May 28, 2020 and September 26, 2021 will receive an automatic cancellation and refund of their Disney dining plan. Guests who booked Resort hotel reservations with a Free Dining package for dates between May 28, 2020 and September 26, 2021 will receive an automatic cancellation of their Disney dining plan and are invited to rebook their vacation for a later date with a 35% room discount. Quote Link to post Share on other sites
h2odivers...Ray 952 Posted May 29, 2020 Report Share Posted May 29, 2020 2 hours ago, Katman1356...Jason said: Just copied directly from Disney's Travel Agent site. Beginning May 28, 2020, all dining reservations, experience bookings, Disney dining plan and FastPass+ selections will be cancelled. Guests with existing Resort reservations will have priority access to the new park reservation system when it becomes available. Additionally, when reservations for dining and other experiences resume, Guests who had existing reservations will receive priority access to rebook. Keep in mind, for dining locations within our parks, Guests will need a park reservation and valid admission before they can rebook dining and experiences. Guests who purchased a Disney dining plan and tickets for dates between May 28, 2020 and September 26, 2021 will receive an automatic cancellation and refund of their Disney dining plan. Guests who booked Resort hotel reservations with a Free Dining package for dates between May 28, 2020 and September 26, 2021 will receive an automatic cancellation of their Disney dining plan and are invited to rebook their vacation for a later date with a 35% room discount. Any word about APs? Quote Link to post Share on other sites
ThemeParkCommando 81 Posted May 29, 2020 Report Share Posted May 29, 2020 I have to say, I have never been so happy to have retained Jason as my travel advisor for this round. My reservations aren't until December, so I expect things will change a number of times before I get there. Nice to have someone watching it like a hawk for me. Thanks Jason, for all you do! Quote Link to post Share on other sites
Katman1356...Jason 1,140 Posted May 29, 2020 Author Report Share Posted May 29, 2020 7 minutes ago, ThemeParkCommando said: I have to say, I have never been so happy to have retained Jason as my travel advisor for this round. My reservations aren't until December, so I expect things will change a number of times before I get there. Nice to have someone watching it like a hawk for me. Thanks Jason, for all you do! 🙂 Quote Link to post Share on other sites
Katman1356...Jason 1,140 Posted May 29, 2020 Author Report Share Posted May 29, 2020 10 hours ago, h2odivers...Ray said: Any word about APs? Sorry Ray I havent really seen anything specific for AP's yet. As I learn more I will try to update here. Quote Link to post Share on other sites
Katman1356...Jason 1,140 Posted May 29, 2020 Author Report Share Posted May 29, 2020 I need to make a note here. The reference to the 35% off discount for people who had Free Dining offers as well as the date of cancelling the dining plans through 9/26/2021 have been removed from everything I can find. Currently the Dining Plans are only saying cancelled through the end of the year. Quote Link to post Share on other sites
Travisma 1,317 Posted May 29, 2020 Report Share Posted May 29, 2020 10 hours ago, h2odivers...Ray said: Any word about APs? I got this email early this morning I guess because we have silver passes. Not a lot of info but something. The interweb is blowing up with people whining and asking the same questions over and over instead of reading and waiting to see what the official word is going to be. I'm just glad Jason has the inside scoops. An Important Walt Disney World Update As we plan for the reopening of our Disney Resort Hotels and Theme Parks, we are keeping the wellbeing of our Guests and Cast in mind. And we’re here to help you as we introduce new procedures focused on delivering an enjoyable and magical experience for everyone who visits. To manage attendance and foster physical distancing during this unprecedented time, we will be changing and suspending some Park experiences. In addition, we will also be introducing a new Theme Park reservation system. Unfortunately, these new measures have required us to cancel any FastPass+ selections you may have made. We recognize the inconvenience this poses and we’re deeply sorry. However, because you have valid Theme Park admission, you will have access to the Theme Park reservation system before new tickets are sold to other Guests. There’s nothing you need to do at this time. We’ll be contacting you soon with details on this new system. At this time, while systems update, we are temporarily suspending all modifications. However, you have the option of canceling your entire reservation. We’re putting great thought into helping you return to the magic and appreciate your patience. For more information, please visit disneyworld.com, call 407-W-DISNEY (934-7639), or contact your travel professional or Member Services. Quote Link to post Share on other sites
Grumpy and Grandma 740 Posted May 29, 2020 Report Share Posted May 29, 2020 1 hour ago, ThemeParkCommando said: Thanks Jason, for all you do! X-2 He's always "ON IT"..... Quote Link to post Share on other sites
ImDownWithDisney 342 Posted May 29, 2020 Report Share Posted May 29, 2020 1 hour ago, Travisma said: I got this email early this morning I guess because we have silver passes. Not a lot of info but something. The interweb is blowing up with people whining and asking the same questions over and over instead of reading and waiting to see what the official word is going to be. I'm just glad Jason has the inside scoops. An Important Walt Disney World Update As we plan for the reopening of our Disney Resort Hotels and Theme Parks, we are keeping the wellbeing of our Guests and Cast in mind. And we’re here to help you as we introduce new procedures focused on delivering an enjoyable and magical experience for everyone who visits. To manage attendance and foster physical distancing during this unprecedented time, we will be changing and suspending some Park experiences. In addition, we will also be introducing a new Theme Park reservation system. Unfortunately, these new measures have required us to cancel any FastPass+ selections you may have made. We recognize the inconvenience this poses and we’re deeply sorry. However, because you have valid Theme Park admission, you will have access to the Theme Park reservation system before new tickets are sold to other Guests. There’s nothing you need to do at this time. We’ll be contacting you soon with details on this new system. At this time, while systems update, we are temporarily suspending all modifications. However, you have the option of canceling your entire reservation. We’re putting great thought into helping you return to the magic and appreciate your patience. For more information, please visit disneyworld.com, call 407-W-DISNEY (934-7639), or contact your travel professional or Member Services. AP holder here with June reservations. I received the same email Quote Link to post Share on other sites
Travisma 1,317 Posted May 29, 2020 Report Share Posted May 29, 2020 19 minutes ago, ImDownWithDisney said: AP holder here with June reservations. I received the same email only thing we have coming up is Halloween 2020 Quote Link to post Share on other sites
h2odivers...Ray 952 Posted May 29, 2020 Report Share Posted May 29, 2020 7 hours ago, ImDownWithDisney said: AP holder here with June reservations. I received the same email Yeah. I got the same email. I waiting to see what, if anything they do for us out of state pass holders. If they extend our FPs I hope we can use them. We just don’t normally come in the fall. Quote Link to post Share on other sites
Katman1356...Jason 1,140 Posted June 6, 2020 Author Report Share Posted June 6, 2020 Latest info and a Know Before You Go website link with information from Walt Disney World. https://www.disneytravelcenter.com/MIN-000000000044265/sites++walt-disney-world++kbyg++resorts++resorts/?fbclid=IwAR1hKoLJlxgq-r5vF5CFm0WRF2PMaZCnl1o19BJ1fWghb_YpCSzBDNXAo10 Disney Resort Hotels Explore important updates for Disney Resort hotels. Reopening Dates On June 22, select Disney Deluxe Villa Resorts and Disney's Fort Wilderness Resort & Campground will reopen. These select Disney Deluxe Villa Resorts include: Bay Lake Tower at Disney's Contemporary Resort Boulder Ridge Villas at Disney's Wilderness Lodge Copper Creek Villas & Cabins at Disney's Wilderness Lodge Disney's Animal Kingdom Villas – Kidani Village Disney's Beach Club Villas Disney's BoardWalk Villas Disney's Old Key West Resort Disney's Polynesian Villas & Bungalows Disney's Riviera Resort Disney's Saratoga Springs Resort The Villas at Disney's Grand Floridian Resort Additionally, Magic Kingdom park and Disney’s Animal Kingdom theme park will begin a phased reopening on July 11—with Epcot and Disney’s Hollywood Studios reopening on July 15. Additionally, Disney’s Hilton Head Island Resort and Disney’s Vero Beach Resort will reopen to Members and Guests on June 15. Note: Some of the details below may not apply to Disney’s Hilton Head Island Resort and Disney’s Vero Beach Resort. Top Things You Need To Know We made some important updates at our Disney Resort hotels and implemented a number of new health and safety measures. What You’ll Need Before traveling to Florida, please make sure that you have reviewed any advisories or restrictions that may be in place for travel to Florida. Visit https://floridahealthcovid19.gov/travelers/ for information. Guests who are under isolation or quarantine orders must not enter Walt Disney World Resort. Please be aware that you'll also need: A confirmed room reservation for your stay. Be sure to link your reservation to your Disney account to receive important information prior to your arrival—visit My Plans to get started A confirmed dining reservation if you’re a day Guest (and not staying overnight) Face coverings for each Guest age 2 and up—which must be worn in all public areas, except while swimming or seated for dining Planning to visit a theme park during your stay? Select Walt Disney World theme parks will begin to reopen on July 11. To enter a park, both a park reservation and valid admission for the same park on the same date is required (a Disney Resort hotel reservation does not guarantee theme park access) Also, it’s highly recommended to have: The latest version of the My Disney Experience app on your mobile device, with location services and notifications enabled Cashless or contactless forms of payment, including MagicBands, which Disney Resort hotel Guests can use to charge purchases to their Disney Resort hotel folio Wellness Screening Persons who are experiencing symptoms of COVID-19, have been in contact with someone with confirmed or suspected COVID-19 symptoms without completing a 14-day quarantine, or are under quarantine orders must not enter Walt Disney World Resort. Walt Disney World Resort Guests may be subject to additional screenings. Before you leave home, please check the temperatures of everyone in your party—including yourself—as an extra layer of precaution. Disney Resort Hotel Guest Benefits During the initial reopening period, some benefits may be modified or unavailable. Disney’s Magical Express® Service Complimentary airport transportation via Disney’s Magical Express service will be available for Guests arriving and departing from Orlando International Airport. Many airlines have modified their flight schedules, so please confirm your flight information. If you plan to use Disney’s Magical Express service, contact your room reservation booking agent, or call (407) 939-1936 to make any updates to your flight information on file. FastPass+ Service As a result of the COVID-19 impact, FastPass+ service will be suspended for the time being as we plan to use additional queue space to manage capacity for attractions and maintain physical distancing. With that in mind, access to FastPass+ planning is temporarily unavailable. We will share updates at a later date. Extra Magic Hours The Extra Magic Hours benefit is unavailable until further notice. Cleaning When you stay at a Disney Resort hotel, enjoy peace of mind knowing that your room will be thoroughly cleaned prior to your arrival and serviced during your stay. Plus, common areas will receive enhanced cleaning. Common Areas We’ve increased cleaning in high-traffic areas such as public elevators and escalators, handrails, benches, tables, handles, restrooms and more. Housekeeping Prior to your arrival, your room will undergo thorough cleaning—with attention to: High-touch areas, like TV remotes and door handles Housekeeping tools will be cleaned between rooms Floors, which will be steam cleaned and vacuumed between Guests Inside your room, you’ll find: Extra linens and towels wrapped in single-use packaging Individually wrapped glassware Double-cased pillows Additional items that have been cleaned and wrapped in single-use packaging And during your stay, your room will receive a light cleaning service every other day, which will include: Removal of trash and used towels Replenishment of towels and amenities throughout the room and bathroom Wiping and cleaning of the vanity and counter surfaces Vacuuming if needed You can also decline every-other-day service. Please note that: If there is more than one room on your reservation and you choose to decline service, your selection will apply to all rooms on the reservation. We reserve the right to enter any room at a Disney Resort hotel for maintenance, safety, security or any other purpose, even if the Room Occupied sign is displayed on the room door. Transportation & Parking Learn about parking and transportation options at Walt Disney World Resort. Complimentary Resort Transportation Before the theme parks reopen, bus transportation will be available between your Disney Resort hotel and Disney Springs area. When the theme parks reopen, complimentary transportation will also be provided between your Disney Resort hotel and Disney theme parks. Transportation will operate with physical distancing measures in place, reducing capacity. As a result, you may experience delays. Minnie Van Service Minnie Van Service will not be available during the initial reopening period. Parking Self-parking will be available. Valet service is temporarily unavailable, with the exception of Guests with disabilities who may require parking assistance. A valid disability parking permit is required. Parking fees apply for Disney Resort hotel Guests. Resort Services Some Disney Resort hotel services will be modified or unavailable during the initial reopening period, based on physical distancing and health guidelines. Changes include: Bell Services will deliver luggage to rooms, but will not escort Guests Club-level service will be temporarily unavailable Deliveries will only be made to occupied rooms In-room celebrations will not be available Dry-cleaning and valet laundry services will be temporarily unavailable; self-service laundry will remain available Shipping services will be temporarily unavailable Resort airline check-in service may be temporarily unavailable Resort Amenities & Recreation Amenities and recreation will be modified based on physical distancing and health guidelines. Dining Experiences Select dining locations will be available at Disney Resort hotels. Pools Feature pools may operate with reduced hours; leisure pools will be open 24 hours a day Pools will operate with reduced capacity to allow for physical distancing Select poolside activities may be available at select Resort hotels Stormalong Bay at Disney's Yacht and Beach Club Resorts will not be available during the initial reopening period; Guests of this Disney Resort hotel may enjoy the leisure pool at Disney's Beach Club Villas Fitness Centers & Sports Courts Fitness centers will open in alignment with state and county regulations, and may have reduced hours Fitness centers may have reduced hours and capacity Instructor-led fitness classes will not be available Fitness and sports courts will be open, and Guests must maintain physical distancing Available Recreation Activities and schedules will vary. The schedule of activities for your Disney Resort hotel will be shared during your stay. Merchandise Locations In merchandise locations throughout Walt Disney World Resort, Guests will continue to discover favorite Disney items, with some modifications to the shopping experience that will help us manage capacity and foster physical distancing. New Product Launches: New collection product launches and limited-edition merchandise will not be available for in-person purchases at Walt Disney World Resort until further notice. As always, Guests can find these items on shopDisney, subject to availability. Pin Trading: We will continue to offer Guests the opportunity to pin trade with Cast Members through the use of pin boards in select locations. Cast pin trading with lanyards will not be available at this time to maintain physical distancing. Delivery Option: Package delivery to the front of our theme parks or to Disney Resort hotels will be suspended. However, shipping merchandise to Guests’ homes continues to be available. Dressing Rooms: For the time being, dressing rooms will not be available. Returns: In-person returns will be available upon the reopening of our merchandise locations. Temporary Unavailable The following amenities and experiences will not be available during the initial reopening period: Arcades Campfires Dog parks Electrical Water Pageant Marina rentals Pin trading Playgrounds Spas, salons and Bibbidi Bobbidi Boutique Additionally, the following special offerings and childcare services will not be available during the initial reopening: Fireworks voyages and tasting cruises, including the Pirates and Pals Fireworks Voyage Fun runs Wonderland Tea Party at Park Fare Hula lessons In-room childcare services Mermaid school Special classes and programs—including culinary, cultural and animal programs Check In Online To aid in physical distancing efforts, we strongly recommend that you use Online Check-In Service in advance—online or with the My Disney Experience app. When your room is ready, you’ll get a room-ready notification. Then, you can use either a MagicBand or the My Disney Experience app digital key feature to enter your room! If you don't receive your MagicBand(s) prior to your vacation, simply use the My Disney Experience app as a digital key to enter your room. At your convenience, you can visit the Front Desk to pick up your MagicBand(s). Automatic Checkout On your scheduled checkout day, you’ll be automatically checked out of your room—so you don’t have to visit the Front Desk (unless you have unresolved charges to your Disney Resort hotel folio). Virtual Chat With a Resort Cast Member Beginning June 22, you can chat with a Resort Cast Member via the My Disney Experience app for assistance during your stay. This new feature will offer convenient support nearly anytime—so there’s no need to visit the Lobby or stand in line. Modifications, Cancellations and Refunds We understand how much excitement, thought and time goes into planning your visits to Walt Disney World Resort. Please know we will be here to help you, as our Cast remains focused on delivering magical experiences and incredible storytelling for everyone who visits. During this unprecedented period, some of our policies and offerings have been modified: Rooms and Packages At this time, we are temporarily pausing Disney Resort hotel reservations so we can focus on Guests with existing reservations (Disney Vacation Club Members can still make new reservations). We will resume new hotel reservations after that period of time. To provide additional flexibility, we are waiving Disney-imposed change and cancellation fees up to the date of check-in for reservations with arrivals through October 3, 2020. To modify or cancel your reservation, please contact your travel professional. If no action is taken for impacted stays, Disney will automatically cancel your reservation within 7 days of the original check-in date and process any refund due to the original form of payment. Please note that cancellation fees imposed by third-party suppliers, including airlines and rental cars, as well as non-refundable products like travel protection plans, are deducted from refundable amounts for Walt Disney Travel Company packages. Group Reservations If you’re coming to Walt Disney World Resort as part of a meeting, convention, youth program, wedding or other group or celebration, and you have questions about your plans during the closure period, please consult with the organizer of your group or event. Disney’s Fort Wilderness Resort & Campground The following offerings and experiences will be available when this Resort hotel reopens. Hours of operation will be provided during your stay. Dining P&J's Southern Takeout Meadow Snack Bar Crockett's Tavern Shops Settlement Trading Post Meadow Trading Post Activities Pools Poolside Activities Movies Under the Stars Bike Barn Sports Courts Trail Rides and Horse Barn Fishing Excursions BradyBzLyn...Mo 1 Quote Link to post Share on other sites
PGHFiend 140 Posted June 6, 2020 Report Share Posted June 6, 2020 Why would they close the dog park? Quote Link to post Share on other sites
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