twiceblessed....nacole 433 Posted May 29, 2015 Report Share Posted May 29, 2015 Great report, thanks for sharing! LOVE the VW van!! That thing was too cool :) Quote Link to post Share on other sites
DaveInTN 3,247 Posted May 29, 2015 Report Share Posted May 29, 2015 I'll put another good word in for Coleman. I've had good luck with their stuff over the years, and they stand by it. When I've called Customer Service with an issue, I've actually spoken with someone at the headquarters in Kansas, and they have send me replacement parts for free even when out of warranty. Quote Link to post Share on other sites
dblr....Rennie 224 Posted May 29, 2015 Report Share Posted May 29, 2015 I know you used to be able to get replacement parts( if needed) at the outlet stores years ago but I think they have less stores now. Quote Link to post Share on other sites
Travisma 1,317 Posted May 29, 2015 Author Report Share Posted May 29, 2015 I'll put another good word in for Coleman. I've had good luck with their stuff over the years, and they stand by it. When I've called Customer Service with an issue, I've actually spoken with someone at the headquarters in Kansas, and they have send me replacement parts for free even when out of warranty. We have had good luck, was able to get hidden links to missing manuals by going thru customer service. Only problem I've had with them is the seam tape is peeling off around one of our tents windows. I emailed them asking what I should use to repair/replace the peeling tape and they answered that the tent was out of warranty. I was trying to find what they used from the factory so I could do a good match to the existing parts that aren't peeling. Thought it was an odd answer, wasn't even asking for them to fix it. Quote Link to post Share on other sites
DaveInTN 3,247 Posted May 29, 2015 Report Share Posted May 29, 2015 I'll put another good word in for Coleman. I've had good luck with their stuff over the years, and they stand by it. When I've called Customer Service with an issue, I've actually spoken with someone at the headquarters in Kansas, and they have send me replacement parts for free even when out of warranty. We have had good luck, was able to get hidden links to missing manuals by going thru customer service. Only problem I've had with them is the seam tape is peeling off around one of our tents windows. I emailed them asking what I should use to repair/replace the peeling tape and they answered that the tent was out of warranty. I was trying to find what they used from the factory so I could do a good match to the existing parts that aren't peeling. Thought it was an odd answer, wasn't even asking for them to fix it. I'd ask again and hopefully talk to someone else. Like Disney, maybe you'd get a different answer from a different employee. Quote Link to post Share on other sites
Travisma 1,317 Posted May 29, 2015 Author Report Share Posted May 29, 2015 I'd ask again and hopefully talk to someone else. Like Disney, maybe you'd get a different answer from a different employee.That's what I was thinking. Guess if I don't get an answer I can always break out the silicone caulking and duck tape! Quote Link to post Share on other sites
DramaMama .......... Janet 75 Posted May 30, 2015 Report Share Posted May 30, 2015 Great TR! Thanks for sharing your trip with us. Quote Link to post Share on other sites
Travisma 1,317 Posted May 30, 2015 Author Report Share Posted May 30, 2015 Great TR! Thanks for sharing your trip with us.You're welcome. It's not as exciting and exotic as TCD's Euro Land report, but I tried... Quote Link to post Share on other sites
PrincessE'sMama 6 Posted May 30, 2015 Report Share Posted May 30, 2015 Ditto - thanks for sharing your trip with us! I am more excited than ever for our trip in one week! Quote Link to post Share on other sites
Travisma 1,317 Posted June 1, 2015 Author Report Share Posted June 1, 2015 Ditto - thanks for sharing your trip with us! I am more excited than ever for our trip in one week!Started a new TR called a Minor Trip Report. We had an unplanned visit to WDW pop up for this weekend, didn't stay at the Fort, roughed it at the Dolphin. Quote Link to post Share on other sites
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