New Fort GM

[Lou... 3,118]

 

From Doug's updated linkedin.    It appears he is still with Disney.

 

 

Put the surf board down, shake the water out of your ears, and pay attention Kahuna, that was known on page 2.

[AuburnJen 777]

poor john.. :hugs2:

 

the snarky busdriver hits again

[GaDawgFan.....Kelly 799]

Ft. Wilderness is my favorite campground and the nicest one I've ever been to. I think everyone on this site loves Ft. Wilderness, but they don't agree with some choices that management makes.

Well, and Dave hates everything.

[thecplusplusguy 7]

This is a case of messing with something people love so much.  Everyone here (I think) loves the Fort and being there.  We just get worried and (carried away sometimes) when a dumb (in our opinion) decision is made that may affect the campground we love so much.

 

Dan

[BradyBzLyn...Mo 2,023]

This is a case of messing with something people love so much.  Everyone here (I think) loves the Fort and being there.  We just get worried and (carried away sometimes) when a dumb (in our opinion) decision is made that may affect the campground we love so much.

 

^^THIS^^

 

...Well, and Dave hates everything.

 

and ^^THIS^^  :rofl2:

[Lou... 3,118]

This weeks weekly "Wilderness Region" message from Joey, Jose the GM, to his minions was written by none other than the Fort's own front office manager, Kristin Schnell.

It's filled with the usual Disney gobble gook. Makes me want to puke. After saying nothing for three or four paragraphs, these are her closing remarks, blah, blah, blah.

 

The ideal Guest experience requires a great deal of balance between both courtesy and efficiency. Being proactive, willing and ready shows we care for and respect our Guests.

[DaveInTN 3,247]

This weeks weekly "Wilderness Region" message from Joey, Jose the GM, to his minions was written by none other than the Fort's own front office manager, Kristin Schnell.

It's filled with the usual Disney gobble gook. Makes me want to puke. After saying nothing for three or four paragraphs, these are her closing remarks, blah, blah, blah.

 

The ideal Guest experience requires a great deal of balance between both courtesy and efficiency. Being proactive, willing and ready shows we care for and respect our Guests.

 

 

:barf:

[Grumpy and Grandma 740]

This weeks weekly "Wilderness Region" message from Joey, Jose the GM, to his minions was written by none other than the Fort's own front office manager, Kristin Schnell.

It's filled with the usual Disney gobble gook. Makes me want to puke. After saying nothing for three or four paragraphs, these are her closing remarks, blah, blah, blah.

The ideal Guest experience requires a great deal of balance between both courtesy and efficiency. Being proactive, willing and ready shows we care for and respect our Guests.

:barf:

OK, I'll be the "odd man out" with this one. I have dealt directly with Kristin over the last 3 years and she does practice that philosophy. Her former secretary (Rachel) who moved back to MI was just as proactive. So don't be too quick to criticize her remarks.

[Lou... 3,118]

OK, I'll be the "odd man out" with this one. I have dealt directly with Kristin over the last 3 years and she does practice that philosophy. Her former secretary (Rachel) who moved back to MI was just as proactive. So don't be too quick to criticize her remarks.

 

I don't do anything quickly these days, and I'm not criticizing her remarks, I'm criticizing her for thinking that she was saying something special.

Isn't what she said what a manager is supposed to do.

It's a canned response right out of the WDW-IM handbook. You'll find it on page 456, paragraph 5, under "phrases that people want to hear".

Just like the recent response from the number 1 manager at WDW, when he said regarding the MyMagic program, "some guests weren't getting the experience they expected".

[Grumpy and Grandma 740]

I don't do anything quickly these days,

Getting old, are we?.. :rofl3:

Isn't what she said what a manager is supposed to do.

At least she does, more than I can say for someone else we've both discussed.

[Lou... 3,118]

Getting old, are we?..

 

 

Not getting old, am old.

 

At least she does, more than I can say for someone else we've both discussed.

 

 

Got me on that one.

[Travisma 1,317]

I don't do anything quickly these days, and I'm not criticizing her remarks, I'm criticizing her for thinking that she was saying something special.

Isn't what she said what a manager is supposed to do.

It's a canned response right out of the WDW-IM handbook. You'll find it on page 456, paragraph 5, under "phrases that people want to hear".

Just like the recent response from the number 1 manager at WDW, when he said regarding the MyMagic program, "some guests weren't getting the experience they expected".

Hey Lou. Tell us some more of the secret phrases, so when we have a complaint we can fire back the same buzz words to them! Like "My experience wasn't Magical!"